IG Wines Ltd Terms & Conditions Of Sale

These terms apply to all sales and are the basis upon which orders are accepted. They apply to all future transactions unless confirmed otherwise in writing. IG Wines Ltd consider the placing of an order as an acceptance of the IG Wines Ltd terms and conditions.

1. Prices

Unless shown in writing to the contrary, all prices on our website and prices invoiced are:

i. Per case, or bottle as indicated.

ii. Exclusive of VAT and duty.

iii. Exclusive of delivery charges.

2. Payment

a. Unless an account facility is held payment will be on invoice.

b. Payment is due on invoice and can be made by card payment, bank transfer, UK or US or Euro cheque (allowing 5-7 days for clearance).

c. Unpaid or only partially-paid sales are automatically cancelled after 14 days, post invoice date. In the absence of any other instructions, any credit left on account is automatically refunded after 14 days.

3. Discretionary Mandate

IG Wines Ltd can, when agreed by you, receive money in advance for wines not yet purchased. In this instance the money will be held in the client cash account on your behalf until the wines are purchased.

Any money not used in full for purchase of wines will be returned. IG Wines Ltd at no point take ownership over this money which will remain under the control of the client’s discretion at all times. IG Wines Ltd will solely provide advice on wine purchases and sales from this account and no other use of the money.

4. Title & Risk

a. Title of all wines remain with IG Wines Ltd until all sums due are paid in full.

b. Risk in all goods shall pass to you as soon as we notify you that they are earmarked under your order.

5. Delivery

a. Any indication of when wines will be available for delivery or collection is an estimate and not binding. We will notify you when your wine is available, but if you wish to collect we require 48 hours notice.

b. National or international transport can be arranged by IG Wines Ltd as your agent and rates will be charged as indicated here.

c. Please be aware that if you are not at the address and unable to accept your delivery at the requested time you will be charged for a re-delivery.

d. Please note that Trade delivery rates may vary, please speak with our Operations Team for further information.

e. Delivery / Duty / VAT charge rates are calculated as at date of delivery. Delivery charges are subject to annual review.

6. Storage

a. Storage fees can be found in full here.

b. IG Wines Ltd are currently in the process of changing storage facilities between LCB Dinton Woods, Catherine Ford Road, Dinton, Salisbury SP3 5HB and Coterie Vaults, Blackacre Road, Great Blakenham, Ipswich IP6 0FL. Please contact our Operations Team for more information.

c. If you wish to store the wines yourself you will be responsible for your own storage charges.

d. When requested for delivery outside of our private client reserve account, all wines not arranged for delivery or collection within one month of purchase will be stored in our private client reserves as per the costs above.

7. Acceptance

a. You are responsible to inspect all goods when collecting or immediately on delivery and required to notify IG Wines Ltd or the carrier forthwith of any shortage, damage, or any other deficiency.

b. When IG Wines Ltd are purchasing wines payment will only be made in full once the contracted wine has been received by IG Wines Ltd and if it meets the following quality standards unless otherwise stated in writing:

i. Original wooden casing (OWC) or Original Cardboard Case (OCC).

ii. Full to the neck.

iii. No damage to capsules or labels.

iv. No American Strips.

Once received and accepted in the condition described above IG Wines Ltd will make payment within 3-5 working days.

8. Quality

a. IG Wines Ltd undertake proper safekeeping of all wines in our possession and will act in good faith when purchasing wine, but will not be responsible for the state and condition of wine and whether said wine corresponds to qualities which might be expected from its description. At our discretion we will consider replacing the remainder of any case which is not considered drinkable.

b. IG Wines Ltd will only accept wine that are in Original Wooden casing, full to the neck and with no damage to capsules or labels, or trade wine with American Strips unless agreed specifically in writing.

9. Orders

a. By placing an order, you warrant that you are capable of entering into legally binding contracts and you are the legal age to purchase alcohol in your country of residence.

b. The placing and subsequent acceptance of an oral order forms a contract on these terms, conditional upon our written confirmation which may be by delivery of an invoice.

c. Orders paid for by BACS must be the entire total for the invoice and any fees incurred by the sender’s bank must be paid by the sender.

d. IG Wines Ltd reserve the right to cancel any order within 24 hours of purchase and are not responsible for pricing, typographical, or other errors.

e. All orders made through the website are considered as definitive as per these terms and conditions.

10. Force Majeure

IG Wines Ltd will not be liable for failure to meet agreed conditions due to any prevailing circumstance beyond our reasonable control.

11. Jurisdiction

All contracts are made under English law and jurisdiction and subject exclusively to the jurisdiction of the English Courts.

12. Whisky

Please note that the volume relates to cask size and not the volume of the spirit. OLA is subject to change upon re-gauging. Please note that payment terms for whisky vary from our wine payment conditions. For all whisky cask purchases, payment is due immediately.